Q1. Are you a trading company or manufacturer? We are the direct manufacturer, with 6 years professional experience of producing premium quality sweaters and all kinds of knitted products. Q2. Can we get samples to check before placing large quantity? Yes, sample order is acceptable. Normally it takes 7-10 working days to finish a sample. Q3. Do you provide customized (OEM/ODM) services? Sure, we could offer OEM and ODM services.We have design team help to develop for free if you only have draw or picture. Q4. Could you support the customized package? Yes , free design to build the exclusive solution , even the logo. Q5. What is your MOQ (minimum order quantity)? 1. For stocked items, MOQ 1 pieces is available. 2. For customized design, MOQ 100 pieces for each style. Q6. What about the lead time for bulk order? The lead time is about 20-30 working days normally. Please confirm the exact time with us as different products and quantity will be a little different. Q7. How do you ship the goods and how long does it take to arrive? We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional. Q8. What's your packing like? What material? To better ensure the safety of your goods, professional packaging services will be provided: 1. 1pc in a poly bag, suitable quantity of the products in a carton or request of clients. 2. Use environmentally friendly recyclable packaging, which is 100% recyclable.