Brand name : | Jancember |
Custom made size: | Yes |
Alterations: | small alterations are available and for free, for most designs |
Production time: | 3-5 weeks ; Rush order please contact our online customer service |
Delivery time: | 5-10 days after dress finished |
Payment method: | Trade Assurance on Alibaba, TT, Western Union,MoneyGram etc. |
Payment term: | Full payment or 70% deposit, finish the balance before shipping |
1.Are all of your pictures real?
Yes. Our dresses are all 100% originally real designed, high-end products, exquisite in details. Dresses are same as photos. What you see is truly what you get. There may be some color difference due to the lights and computer.
2.How to place an order?
-----Choose a design -- send inquiry or message --- size, color, changes confirmed with customer service --- order created by yourself or customer service ---trade assurance payment -- payment made ---arrange order --- 7-25 days waiting--
service staff update you photos when dress finished --- everything confirmed --- arrange shipping ---- tracking number updated ---get your beautiful dress
3.Do you do custom made and plus size?
Yes, we custom made size for all dresses. Please contact our online service, they will guide you to take measurements. And we charge USD 40 for plus size.
4.What is return policy?
We accept full refund and returning only if it is caused by quality issue. You can either get replacement or refund. Please make sure the dress is kept clean , and can not be used. We have good after sale service.
5.Do you accept alterations?
Yes, we accept small alterations, such as changing neckline or sleeves designs, adding lining to cover body parts etc. These are free service. All dresses can be made for Muslim brides.
6.Can you add my own logo?
Yes, we can. We are happy to receive your logos or labels and add them on your dresses for free.
7.Can we visit your facotry?
Yes, warm welcome to visit our showroom and factory any time. Please contact our customer service to confirm your time and flight.