| FAQ |
Q: What products do you offer? A: Our main products are lab-grown loose stones, semi-precious stones, and fine jewelry in K gold,Pt and Silver.
Q: Can you offer designs if I have an idea or sketch?
A: Sure, welcome customization, we will work with you throughout the design/manufacturing processes to meet your expectations.
Q: What's the MOQ ?
A: 1PCS/1Carat order is acceptable. As we look forward to working with worldwide clients no matter how large or small scale they are.
Q: What's the production lead-time?
A: For stock items, lead-time will be 1-2 working days. For custom items, it depends on what material and technique.
Q: What's the delivery time?
A: It depends on which area you're in, usually worldwide shipment will take 3-10 days via Fedex or DHL.
Q: What certificates you offer for the products?
A: We offer GIA/IGI/GRA/GRC certificates, GIA usually for natural diamonds,IGI for lab diamonds, and GRA/GRC for moissanite/lab emeralds.
Q: How can I make payment?
A: You can pay via Alibaba Trade Assurance, T/T, Western Union,Paypal and Alipay. All your payment will be securitied.
Q: How to ship the items?
A: We cooperate with international express companies like Fedex, DHL and UPS, we'll arrange shipment as your demand.