Feature:
Q1. Pre-sale service:
A1: Please offer us detail gauze swab size and type, and Then will give you exact quotation.
Q2. In-sale service
A2: After placing order to our produce department, we will follow well your orders and inform you the production status. We will supply you photos
Q3. After-sale service:
A3: The machine will have one year warranty which will begin from the customer receive the machines. During the warranty year we will replace parts which are damaged (except man-make damage) to you.
Q4: What is the packing machines used for?
A4: Usually we manufacture the packing machines according to customers' requirement, it is suitable for packing powder, granules, liquid, paste into small sachet.
Q5: How to install the machines?
A5: two ways: 1, customer send technician to our factory to learn how to adjust machine, we train them with free.
2, we can send our engineer abroad to adjust machine and train workers.
Q6: What to do if the machines don't work appropriately?
A6: Generally, you will find the solutions in the manual. But if still can not solve the problem, please contact with the after-sale service department or the sales person by email or phone. We will reply you within 24 hours.
Q7: Can we invite your engineer to our company to install or solve the problem when necessary?
A7: Sure, we can send our engineer to serve you. Customer should be afford the visa, two ways tickets, accommodation .
Q8: What's delivery time?
A8: Normally delivery time is about 20-30 days after receiving down payment for one set packing system, depend on customer's requirement.
Payment Term | TT | EXW | 30% T/T in advance, paid the balance before shipment | ||
FOB | |||||
CFR(C&F) | 30% T/T in advance, paid the balance against copy of B/L | ||||
CIF | |||||
LC | L/C amount above 50,000 usd, we can accept L/C at sight | ||||
West Union | Amount lower than 5000usd | ||||
Delivery Time | 20-25days after getting your deposit |