Q1. Can we buy hardware from other hardware suppliers, but use your software and service? Yes, of course. We can also provide detail hardware information to help you choose the best supplier.
Q2. Can we buy the hardware from you, but develop the software by ourselves?
. Yes, we will provide a communication protocol to you, and our engineer will help you to debug.
Q3. How can we cooperate with you if we want to begin the power bank rental business?
Step one, contact us and tell us about your plan and your detail requirements, and we will provide relevant information
about hardware, software, and our business model. Step two, buy some samples machine and use our App Heycharge
to test(optional). Step three,choose a cooperation model and place mass order. Customize your software, including
app and server (database and background management system). We will release a communication protocol to you,
and our engineer will help you to debug.
Q4. Can I get a sample to test first?
Yes,please feel free to contact.
Q5. Do you provide OEM order?
Yes.We are a professional manufacturer of power bank station and power bank and our factory is located in
Shenzhen.
Q6:Can we custom the logo and color?
Yes,for the sample machine ,you need pay extra cost with a little amount of value.For mass order,we can custom
for free.
Q7: What is your MOQ for mass production?
100 sets.
Q8: What's your warranty?
One year warranty for charging station, half year warranty for power bank.